1. You will be charged a £99 Amber Service Fees for processing this booking request.
2. The Amber team will prioritise your request and will help you liaise with the property throughout your booking journey and stay period.
3. This fee will be refunded only if Amber is not able to provide you the selected room category in the selected property.
Students can indicate specific room number or location preferences during the booking process, and the Amber team will accommodate these preferences wherever possible, based on availability.
Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
Students who wish to extend their stay can contact the Amber team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.
Early check-in requests can be shared in advance with the Amber team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.
- Secure online payments available
- Bank transfer
- Parents and guarantors can:
- Make payments
- Set up payment plans (where available)
For 2026/27 AY:
- Cancellation allowed:
- Before 1st May 2026, OR
- Within 48 hours of signing tenancy agreement
- Condition:
- Tenancy must not have commenced OR keys not collected
- Cancellation method:
- Written notice via email to property manager
- Refund:
- Full refund of Advance Rent Payment + any rent paid
For 2025/26 AY:
- Cancellation allowed within 14 days of signing tenancy agreement
- Condition:
- Tenancy must not have commenced OR keys not collected
- Cancellation method:
- Written notice via email to property manager
- Refund:
- Full refund of £250 Advance Rent Payment + any rent paid
