- A 48-hour cooling-off period is available after signing the agreement.
- Cancellation within 48 hours of signing qualifies for a full refund.
- The policy states that the refund is provided without questions asked.
For termination, the property only provides a lease takeover option. The student must pay a $300 fee and find a qualified replacement tenant to takeover their lease.
The property does not charge any deposit to book a room.
- Accepted payment methods include:
- Check.
- Cashier’s check.
- Money order.
- Online payment through the resident portal.
- Parents and guarantors may make secure online payments on behalf of students or set up payment plans where available.
- A guarantor may be required for students paying rent through instalments, particularly monthly payments.
- Students paying the full annual rent in a single payment before check-in usually do not require a guarantor.
- A guarantor must be at least 18 years old and agree to cover rent if the student is unable to pay.
- Parents, guardians, and close relatives may act as guarantors.
- At most properties, guarantors must be UK-based, at least 18 years old, and have resided in the UK for at least one year.
- Some properties may accept international guarantors; students should contact the on-site team to confirm eligibility.
- The property management works with guarantor service providers, including Housing Hand in the UK and equivalent services in other countries, where possible.
- The property management contacts the guarantor as a last resort if the tenancy obligations cannot be met.
Students can indicate specific room number or location preferences during the booking process, and the Amber team will accommodate these preferences wherever possible, based on availability.
Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
In case of any questions or queries, please feel free to contact the Amber team, and our team will assist to ensure a smooth check-in process.
Students who wish to extend their stay can contact the Amber team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help...
