- This holding fee of S$99 prioritises & fast-tracks your application with our partners.
- The S$99 holding fee is fully refundable within 6 days of payment. Full refund is applicable whether your booking is finalized with Amber or even if we're unable to find a suitable match for you
Yes, they ask for a deposit to cover them in the event that the property, fixtures or fittings are damaged or if tenants fail to pay their rent. The deposit is equal to one month's rent and is fully refundable at the end of your tenancy, provided there is no damage.
The administration fee is a one-off S$200 charge (S$250 if double occupancy), covering your setup with the accommodation team and the property management. It supports the contractualization activities as well as the checks of legally required documents, registration to the condo management (if any), and the issuance of keys and cards, the setup of a new mattress protector, and a set of hangers before the actual day of your check-in. However, the administration fee doesn't include the stamp duty, which is mandatory as per the laws of Singapore, and at the charge of tenant.
The accommodation team organises the air conditioning servicing every quarter. All repairs will be classified under a two-tiered system as either a 'Major Repair' or 'Minor Repair'. Major repairs will be paid for by the accommodation team in their entirety, and they will endeavour to resolve them within 5 days. Minor repairs will be subject to a Minor Repairs Clause (which is standard practice in Singapore) whereby tenants are liable to pay any cost up to the first S$150; any costs above S$150 will be borne by the accommodation team. They will endeavour to resolve Minor repairs within 10 days. For issues that arise in the common areas, the charges up to S$150 will be split equally among all the tenants residing in the property. Any repair charges incurred will be added to your invoice at the end of the month. All tenants will still benefit from a 14-day Defects Liability Period DLP which means that they are exempt from any charges for repairs during the first 14 days of their tenancy with them.
They're sad to see you go but if you need to leave a property, they require 30 days' notice in writing to their team.
Students can indicate specific room number or location preferences during the booking process, and the Amber team will accommodate these preferences wherever possible, based on availability.
Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.
In case of any questi...
